Payment method solutions
Problem statement & Solution needed
We are an entity that has historically been positioned in the world of the individual. In recent years, the area of companies has taken centre stage and importance, and we are at a key moment. 2020 ends our 2018 – 2020 stratagic cycle, in which we have adapted our capabilities to be very competitive in an increasingly complex environment. We have also achieved relevance and internal positioning of company banking, fine-tuning processes and preparing for profitable growth in the next strategic cycle 2021 – 2023.
We are a relevant, differential and highly positioned entity in the objective segments of this challenge: micro-enterprises, shops, professionals and freelancers. That is why, in such a competitive context, of increasing banking concentration, we cannot limit our value proposition to offering the best solutions and financial products. Incorporating into our offer a set of disruptive solutions that complement and integrate into our offer and our channels, providing our customers with differential value, will help us to generate a level of relationship with them more intense, closer and longer lasting over time, facilitating the acquisition of new customers and improving the linkage of existing ones.
In turn, this set of solutions should allow us to generate new ways of entry and improve the profitability provided by these groups to our income report.
The launch of this challenge is part of Inno-Vamos, our program of open innovation challenges through which we seek to detect external talent of startups, scaleups and specialized companies that provide us with innovative and agile implementation solutions to improve our internal processes, our financial solutions, our channels, our relationship and value proposition towards our customers.
We aspire to select and integrate a set of fintech solutions and services that add value to micro-enterprises, retailers, professionals and freelancers. This value contribution can be generated with new solutions:
- That complement or incorporate substantial improvements in our financial offering:
- That we can integrate into other existing solutions or channels.
These solutions must bring together a number of attributes that allow us to:
- Explicitly improve our value proposition towards defined segments
- To enhance the commercial discourse of our managers, with an understanding and capacity for prescription and sale on their part. All this to facilitate the recruitment of new customers and improve the linkage of existing ones
- Generate new revenue streams for the entity
- Be tested and be able to be implemented quickly
We are looking for every possible solution that affects the payment process and that makes it smoother for our employees, our clients and third parties. Those solutions can be implemented on POS, affect current systems, etc.
We believe that identifying and selecting a number of Fintech solutions that complement our financial solutions offering is an achievable and easily achievable challenge. However, our great concern is that the solution can be implemented easily and quickly, sensing the customer’s usefulness and value, and by helping our managers and business figures to build a discourse that facilitates the acquisition of new customers and the linkage of existing ones.
Proposals including some form of training or support service that would make it easier for micro-enterprises, shops, professionals or self-employed people to adopt the proposed solutions will be welcomed.
Who can apply?
Solution of interest:
B2B | B2B2C | B2C | B2E (Business-to-Employee) | B2G (Business-to-Government)
AI / Artificial Intelligence | APIs | Augmented Reality | Big Data | Blockchain | Brain Computer Interface | Chatbots | Cloud | Cognitive Computing | Distributed Ledger Technology | Machine Learning | Quantum cryptography | Security & Surveillance Technology | Smart Contracts
Maturity - employees:
Maturity - Stage:
Joint-Venture / Co-creation, PoC / Pilot, White-label
What are we offering
- Economic Rate: articulated in a collaboration contract for the provision of the proposed solution. This rate will depend on the business model and the operation of the solution
- Brand support. During the time that the Ibercaja challenge is being developed will allow the candidacy working on its resolution to incorporate in its corporate image “Open Innovation member of Ibercaja”
Zaragoza (ARA), Spain
Banking & Financial Institutions
About the company
Ibercaja Banco is the eighth largest banking group in Spain and we always aim to offer excellent solutions to the financial needs of our three million clients. Our professionalism, closeness and social and regional commitment are just some of the features that distinguish us.
For more than 140 years, Ibercaja has remained committed to providing top quality financial services to individuals, institutions, freelancers and SMEs through more than 1,200 branches around the country and our highly professional team, comprised of more than 5,500 employees, or 24 hours a day at ‘Ibercaja Directo’.